Filtering Service Requests
Theme: Configure
Who Is It For? System Administrator, Automation Engineer
What Is It?
Use the Filter bar to filter Service Requests by «Category», «OpCon Role», and/or «Service Request name».
Querying with Wildcards
The Search/Filter bar supports wildcard characters:
- * — matches zero or more characters
- ? — matches exactly one character
- Default behavior performs a CONTAINS search
- Prefix the query with = for an exact (strict) match
Filter Query Examples
Example dataset: "toto", "atotob", "titi", "tata", "atotobtata", "atotobbtata", "tototiti"
| Text Query | Returns |
|---|---|
| toto | "toto", "atotob", "atotobtata", "atotobbtata", "tototiti" |
| toto*tata | "atotobtata", "atotobbtata" |
| toto?tata | "atotobtata" |
| =toto | "toto" |
| =toto* | "tototiti" |
| =*toto | "toto" |
| =toto | "toto", "atotob", "atotobtata", "atotobbtata", "tototiti" |
| =*titi | "titi", "tototiti" |
FAQs
Q: What does Filtering Service Requests cover?
This page covers Querying with Wildcards, Filter Query Examples.
Glossary
Service Request: A Solution Manager feature that lets operators trigger predefined automation workflows using a simple form. Service Requests encapsulate schedule builds, job submissions, or events without requiring direct access to schedule definitions.
Resource: A numeric variable in OpCon representing a finite pool. Jobs can be configured to require a set number of resource units to run, limiting concurrent executions and preventing resource contention.
Role: A named security profile in OpCon that groups privileges together. Roles are assigned to user accounts to control which features, schedules, jobs, machines, and administrative functions a user can access.
OpCon: Continuous' workflow automation platform. The OpCon server includes the database, SAM and Supporting Services (SAM-SS), and graphical user interfaces. agents installed on target platforms run jobs and report results.