Accessing Application Logs
Enterprise Manager application logs record activity while Enterprise Manager is open. Use this procedure to open the log viewer and locate log files.
Enterprise Manager application logs record activity while Enterprise Manager is open. Use this procedure to open the log viewer and locate log files.
Add Batch Users for Windows, UNIX, IBM i, MCP, OpenVMS, and SQL platforms in Enterprise Manager.
Add job-level and frequency-level documentation to a job in Enterprise Manager Job Master.
Add an expression dependency to a job in Enterprise Manager so the job only runs when a specified expression evaluates to True.
Add frequently used tools to the External Tools navigation list in Enterprise Manager by editing externaltools.xml.
Add a Global Property in Enterprise Manager to store a named value that job definitions and events can reference at runtime.
Use this procedure to add or remove holidays and non-working days on a calendar in Enterprise Manager.
Use this procedure to add job-related and frequency-related events to a job definition in Enterprise Manager.
Use this procedure to add job frequencies to a job in Enterprise Manager.
Use this procedure to add jobs from Job Master to a Daily Schedule in Enterprise Manager.
Use these procedures to add, edit, and delete jobs and job dependencies in the Workflow Designer in Enterprise Manager.
Assign a machine group to a job in the Job Master editor in Enterprise Manager so OpCon can distribute the job across multiple agents.
Use this procedure to assign Machines to a Machine Group in Enterprise Manager.
Step-by-step procedure for adding a new Schedule in Enterprise Manager using the Workflow Designer.
Add instance properties to a daily Schedule in Enterprise Manager to pass runtime values to jobs within that Schedule.
How to add a remote instance in Enterprise Manager so that OpCon environments can share properties and cross-environment expression dependencies can resolve.
Use this procedure to add a Resource in Enterprise Manager.
Use this procedure to add a schedule completion event in Enterprise Manager.
Use this procedure to add schedule frequencies to a schedule in Enterprise Manager.
Use this procedure to add a Schedule in Enterprise Manager.
Step-by-step procedure to add a Script Type in Enterprise Manager.
Use these procedures to add thresholds to Workflow Designer layouts, create threshold dependencies, and edit threshold dependencies in Enterprise Manager.
Stop/Start communication controls whether OpCon actively communicates with an Agent on a given machine. Use this procedure to start or stop communication from the Machines editor in Enterprise Manager.
How to change the case of a machine name in Enterprise Manager when the OpCon database uses binary collation.
Use the Matrix view navigation buttons in Enterprise Manager to move focus to the first, current, or last available date in the calendar.
How to reorder columns in the Machines Status table in Enterprise Manager.
Sort the Machines Status table in Enterprise Manager by any column heading to organize the machine list in ascending or descending order.
How to compare two frequencies side by side in Enterprise Manager Frequency Manager.
For conceptual information on all Advanced Machine Parameters, refer to Advanced Machine Configuration in the Concepts online help.
Copy a Global Property in Enterprise Manager to create a duplicate with a new name, reusing the existing value, documentation, and encryption settings.
Use the Copy Instance option in Enterprise Manager to replicate properties, exceptions, or both from a source named schedule instance to one or more target instances.
Copy an existing Connection Profile in Enterprise Manager to reuse its settings as the starting point for a new profile.
How to copy an existing Resource in Enterprise Manager to create a new Resource with the same configuration.
Use this procedure to copy an SAP job from the View SAP Jobs dialog in Enterprise Manager.
Use this procedure to copy a Schedule Completion Event from one schedule to another in Enterprise Manager.
Copy an existing Schedule in Enterprise Manager to reuse its configuration as the starting point for a new Schedule.
How to copy a threshold in Enterprise Manager.
Copy an existing user account in Enterprise Manager to reuse its settings as the starting point for a new account.
How to capture and save a screenshot of a Bar Chart diagram in Enterprise Manager.
Use the PERT view in Enterprise Manager to arrange job boxes into a custom layout and save a screenshot of the diagram as a PNG file.
Step-by-step procedure for creating a custom Pie Chart diagram in Enterprise Manager and saving it as an image file.
Use this procedure to create a user-defined calendar in Enterprise Manager.
Job filters in Enterprise Manager narrow the jobs displayed in the Daily list view by date, status, department, access code, or tag.
Job filters in Enterprise Manager narrow the jobs displayed in the Bar Chart view by status, department, access code, or tag.
Job filters in Enterprise Manager narrow the jobs displayed in the Matrix view by job status, department, access code, or tag.
Use the Job Filter dialog in Enterprise Manager to narrow the jobs displayed in the PERT view by job status, department, access code, or tag.
How to define an escalation group in Enterprise Manager by assigning users who will receive escalation notifications.
How to define named instances for a multi-instance schedule in Enterprise Manager, including instance properties and exception rules.
Define instance properties for multi-instance jobs in Enterprise Manager Job Master so each job instance runs with distinct parameter values.
Use this procedure to define instance properties for a multi-instance schedule in Enterprise Manager.
Use this procedure to define properties for single instance jobs in Enterprise Manager.
Define instance properties on a single-instance schedule in Enterprise Manager so OpCon can substitute property values when the schedule runs.
Define schedule instances for machines in machine groups using Schedule Master in Enterprise Manager.
Use the Daily Maintenance view in Enterprise Manager to delete all Schedules built for a specific date from the daily tables.
How to safely delete a batch user in Enterprise Manager by revoking privileges, reassigning jobs in the daily and master tables, and then removing the record.
Delete one or more daily schedule instances from the Daily Maintenance view in Enterprise Manager.
Deleting a department requires three sequential procedures: revoking departmental function privileges, reassigning jobs in the daily and master tables, then removing the department record.
How to remove a Job Expression or Frequency Expression dependency from a job definition in Enterprise Manager Job Master.
Use this procedure to delete job events from a job definition in Enterprise Manager.
Use this procedure to delete a job frequency from a job in Enterprise Manager.
Use this procedure to delete Job Instance Properties in Enterprise Manager.
Use this procedure to delete jobs in Enterprise Manager.
Use this procedure to delete a job from a Daily Schedule in Enterprise Manager.
How to safely remove a machine definition from OpCon by reassigning dependent jobs and stopping agent communication before deletion.
Use this procedure to delete job patterns and exception rules from a Named Schedule Instance in Enterprise Manager.
Use this procedure to delete one or more Named Schedule Instance Properties from a schedule in Enterprise Manager.
Use this procedure to delete a named schedule instance from a schedule definition in Enterprise Manager.
Use this procedure to delete a notification definition from a trigger in Enterprise Manager Notification Manager.
Use this procedure to permanently delete a connection profile in Enterprise Manager.
Use these procedures to delete Schedules from the Master tables in Enterprise Manager, including removing job dependencies and jobs first.
How to delete a script type in Enterprise Manager using the Remove Type button.
How to permanently delete a script from the Script Repository in Enterprise Manager.
Remove a tag from a job in Enterprise Manager Job Master.
How to delete a threshold or resource dependency from a job in Enterprise Manager.
How to permanently delete a threshold from OpCon by removing all references from daily tables, master tables, and master dependencies before deleting the threshold record.
Step-by-step procedure for removing user-defined calendars no longer in use from Enterprise Manager, including removing calendar references from Schedule Master and Job Master records first.
Step-by-step procedure to remove a user account from OpCon using Enterprise Manager, including revoking all associated role privileges before deletion.
The Dependencies tab in the Job Master editor has three sub-tabs for defining dependency types: Job Dependency, Threshold/Resource Dependency, and Expression Dependency.
How to disable job starts on a machine in Enterprise Manager using the Machines Status view.
Schedule layouts in the Workflow Designer show the visual dependency map for a master schedule, including its jobs, thresholds, and resources.
Use this procedure to edit existing Batch Users in Enterprise Manager.
How to edit daily schedule instance properties in Enterprise Manager using the Daily Maintenance view.
How to edit a Job Expression dependency or Frequency Expression dependency for a job in Enterprise Manager Job Master.
How to edit a frequency definition in the Enterprise Manager Frequency Manager.
Use this procedure to edit an existing Global Property in Enterprise Manager.
How to edit job details, frequencies, events, dependencies, threshold/resource updates, instance properties, and documentation for a daily job in Enterprise Manager.
How to edit job-related and frequency-related job dependencies in Enterprise Manager Job Master.
Use this procedure to edit job events in Enterprise Manager.
Edit job master details in Enterprise Manager to update job configuration, change the job type, or modify other job-level settings.
Use this procedure to view or edit machine information and advanced machine properties in Enterprise Manager.
How to edit machine definitions in Enterprise Manager, including stopping and restarting agent communication.
Use this procedure to modify an existing database connection profile in Enterprise Manager.
Step-by-step procedure for editing an existing remote instance in Enterprise Manager.
Step-by-step instructions for editing an existing resource in Enterprise Manager, including updating the resource name, maximum value, documentation, and the current in-use count.
How to locate and edit an SAP job definition from the Machines Status view in Enterprise Manager.
How to edit an existing Schedule Completion Event on a schedule definition in Enterprise Manager.
Use this procedure to edit a schedule frequency in Enterprise Manager.
Use this procedure to open the Job Master or Schedule Master editor for a schedule or job from within Frequency Manager in Enterprise Manager.
Edit a schedule's start time and events in the Daily Schedule Tables using the Daily Maintenance view in Enterprise Manager.
Use this procedure to edit Schedules in Master Schedule Tables in Enterprise Manager.
How to edit a script runner in the Enterprise Manager Script Runners editor.
How to edit a script type's name, file extension, and description in Enterprise Manager.
In the Script Repository, you can edit a script version and save it as a new version in the database.
Use this procedure to edit a script's name, type, or description in the Script Repository in Enterprise Manager.
Step-by-step procedures for editing job-related and frequency-related Threshold/Resource dependencies in Enterprise Manager Job Master.
How to edit job-related and frequency-related threshold or resource updates in Enterprise Manager Job Master.
How to edit an existing threshold in Enterprise Manager.
Overview of the Enterprise Manager interface layout, including the menu bar, toolbar, Navigation panel, editor area, and status bar.
How to enable job starts on a machine that is in Limited status in Enterprise Manager.
The Documentation frame in Job Master supports hyperlinks that open file paths or URLs directly from Enterprise Manager.
The Expression Dependency tab lets you define and maintain job dependencies on expressions using the Property Expressions API.
Use the search box in the Daily Maintenance view to filter the schedule and job list by name as you type.
Search for a tag by name in the Job Master Tags tab using the Quick search dialog instead of scrolling through the full tag list.
Use this procedure to require a user to change their password the next time they log in to OpCon.
How to preview the scheduled dates for a frequency using the Forecast dialog in Enterprise Manager.
Use the Forecast and Forecast All buttons in Enterprise Manager Job Master to preview the dates a job frequency will run.
Overview of the initial setup tasks available in Enterprise Manager, including connection profiles, preferences, language settings, and installation details.
How to open the Support dialog in Enterprise Manager to view Continuous contact details and product version information.
The Information Bar appears at the bottom of the Enterprise Manager window and displays SAM status, connection details, escalation alerts, and system notifications.
Reference for the Information toolbar buttons available in the Log Viewer and Reports views of Enterprise Manager.
Reference for the Job Dependency tab in Enterprise Manager Job Master, where you define and manage job dependencies for a selected job.
The Job Details tab in the Job Master editor lets you define the job type, department, access code, and instance settings for a job.
The Documentation tab in the Job Master editor provides two free-text fields for recording job-level notes and frequency-specific notes, such as command history and operator instructions for failure recovery.
The Events tab in the Job Master editor lets you define and manage OpCon events that fire when a job reaches a specific status, produces agent feedback, matches an exit description, or satisfies a complex expression.
The Job History dialog in Enterprise Manager displays all run iterations of a job, including start and end times, runtime, termination status, and exit code.
The Job Information dialog provides details about the daily copy of a selected job.
Step-by-step procedures for defining job details for each supported job type in Enterprise Manager Job Master.
Reference for the Group Definitions panel in the Notification Manager, which controls which machines, schedules, and jobs belong to a notification group.
The Access Codes editor in Enterprise Manager lets you add, copy, rename, delete, and assign privileges to OpCon Access Codes.
The Batch Users editor in Enterprise Manager creates and maintains the Batch Users required for running jobs on IBM i, MCP, OpenVMS, SQL, UNIX, and Windows.
Connection profiles store the database name, authentication credentials, and optional display color that Enterprise Manager uses to connect to an OpCon database.
The Departments editor in Enterprise Manager defines and maintains OpCon Departments used to organize jobs and scope role-based access.
Add, rename, and delete Machine, Schedule, and Job groups in Notification Manager in Enterprise Manager.
Add, edit, or remove individual job status color overrides in Enterprise Manager to distinguish specific job statuses from their default status group colors.
Create, edit, activate, deactivate, and delete SAP interception profiles in Enterprise Manager to control which SAP jobs OpCon intercepts on an SAP R/3 or CRM machine.
The Machine Groups editor in Enterprise Manager defines and maintains OpCon Machine Groups, including machine type assignment and machine membership.
The Machines editor in Enterprise Manager defines and maintains OpCon Machines, providing access to general settings, machine group assignments, and communication status controls.
The Remote Instances editor defines and manages connection information for accessing remote OpCon instances from Enterprise Manager.
Use the Resources editor in Enterprise Manager to add, edit, copy, delete, and reset resources that limit concurrent job execution across schedules.
The Script Runners editor in Enterprise Manager creates and manages interpreters and the command templates that tell Agents how to run embedded scripts.
Reference for the Script Types editor in Enterprise Manager, which creates and manages script types that determine which script runners can run a given script.
Use the Server Options editor in Enterprise Manager to view and modify global OpCon server parameter values.
Use Tag Manager in Enterprise Manager to create, rename, delete, and associate tags with master jobs.
Add or delete Machine, Schedule, or Job triggers in Enterprise Manager Notification Manager.
Add, edit, remove, reload, disable, enable, import, and export update sites in Enterprise Manager.
The menu bar at the top of the Enterprise Manager screen is always available when working with editors or views.
Navigation Editors (e.g., Schedule Master, Job Master, Calendars, Global Properties, Thresholds, Resources, Machines, Machine Groups, Server Options, Roles, User Accounts, Batch Users, Departments, Access Codes, Privileges) provide screens to update information stored in the OpCon database.
Navigation Views in Enterprise Manager provide visual representations of schedule and job data. Learn how to open, arrange, move, and manage views such as Workflow Designer, Daily Maintenance, Daily List, Matrix Chart, Gantt Chart, PERT View, Bar Chart, Pie Chart, Workload Chart, and Machine Status.
The Notification Definitions frame in Enterprise Manager provides a General tab and notification-type tabs for configuring how OpCon delivers alerts when a Machine, Schedule, or Job changes status.
Reference for all toolbar buttons available in the Operation views of Enterprise Manager, organized by the view where each button appears.
Each job in the PERT View is shown as a job box with a colored status bar, a job type icon, the job name, and information icons that flag dependencies, events, and threshold or resource updates.
How to re-apply the machine map layout in Enterprise Manager to reset node positions to a clean arrangement.
How to rename a frequency using the Frequency Manager in Enterprise Manager.
How to reset a user account password in Enterprise Manager.
Reference for the Run Command tab in Notification Manager, which configures a command that OpCon runs on the OpCon server when a notification trigger fires.
How to use the Save Job Definition to Master button in the Job Daily editor to copy platform-specific job definition details from a daily job back to the Job Master.
The Events tab in the Schedule Master editor lets you view and manage the completion events defined for a schedule.
The Deploy Info tab in the Schedule Master editor displays read-only deployment details for a schedule that has been deployed to a local OpCon instance.
The Frequency tab in the Schedule Master editor lets you add, edit, and delete the frequencies that control when a schedule is eligible to run.
Use the Schedule History dialog in Enterprise Manager to review past run times, start times, end times, and status change notes for a schedule across a date range.
The Schedule Information dialog displays runtime details about a daily schedule instance, including status, timing, post processes, and instance properties.
Use the Instance Definition tab in the Schedule Master editor to configure how OpCon builds multiple schedule instances — by property set, machine group, or named instance.
Reference for the Schedule tab in the Schedule Master editor, covering schedule details, properties, and automatic maintenance settings.
Send a test notification from Enterprise Manager to verify that notification definitions are configured correctly.
Field reference for the Text tab in Notification Manager, which defines SMS notifications sent to pagers, phones, or other email-to-SMS devices.
Reference for the SPO tab fields used to define an SPO AL Report or CO Report notification in Enterprise Manager, including the Text, Severity, Alarmid, Alarmqual, Instance, and Command fields.
Configure a Windows Event Log notification in Enterprise Manager to write an entry to the Windows Application log when a Machine, Schedule, or Job trigger fires.
Use Preferences to customize Enterprise Manager's look and feel, including display, polling, navigation, and other behavior options.
Configure chart display options in Enterprise Manager, including general chart settings, bar chart layout, pie chart layout, and meter chart thresholds.
Configure the OpCon installation directory in Enterprise Manager to enable access to the Import Export utility and other external tools.
Configure Log Viewer display options in Enterprise Manager, including line limits, background colors, character set, and regular expression highlighting.
Set the display colors for job and schedule statuses in Enterprise Manager to customize how status information appears in the interface.
Enterprise Manager can automatically check for updates. Learn how update sites work and what to configure before managing them.
Configure the Window to Host emulator command for each Agent platform so Enterprise Manager can open a terminal session directly from Operation views.
Configure general display and behavior preferences in Enterprise Manager, including polling interval, idle timeout, and navigation style.
Enterprise Manager detects your local language and defaults to English if that language is unavailable. You can override the language by adding the --nl parameter to the Enterprise Manager executable or to the EnterpriseManager.ini file.
How to filter Frequency Manager to show only frequencies that share an identical definition, and how to consolidate them by renaming.
Filter the Frequency Manager to display only frequencies that share a name, then resolve duplicates using the Frequency Definition Wizard.
Filter the Frequency Manager to display only the schedules that use a selected frequency in Enterprise Manager.
View which jobs reference a specific script in the Script Repository.
View which jobs use a specific embedded script version in Enterprise Manager.
Start communication on an agent machine that is not currently enabled or limited, using the Machines Status view in Enterprise Manager.
Starting an intercepted SAP job ASAP releases it to run immediately rather than waiting for its normal scheduled time.
Stop communication with an Agent from the Machines Status view in Enterprise Manager when the Agent status is Up or Limited.
The SubSchedule Information dialog provides details about the daily copy of a selected Container job and its subschedule.
Use this procedure to synchronize data between the Daily list and Bar Chart views in Enterprise Manager so that selecting a date or schedule in one view updates the other automatically.
How to synchronize the Daily list and Gantt views in Enterprise Manager so that selecting a date or schedule in one view automatically updates the other.
Use this procedure to synchronize data between the Daily list and Matrix views in Enterprise Manager so that a date or schedule selection in one view is reflected in the other.
Step-by-step procedure for synchronizing date and schedule selections between the Daily List and PERT views in Enterprise Manager.
Use this procedure to synchronize data between the Matrix and List views in Enterprise Manager so that a date or schedule selected in one view updates the other automatically.
The Threshold/Resource Dependency tab in Enterprise Manager lets you view, add, edit, and remove job dependencies on threshold and resource values.
The Threshold/Resource Update tab in the Job Master editor lets you define and maintain threshold and resource updates that run when a job reaches a specific status.
When Enterprise Manager first opens, it displays the Home screen.
The Bar Chart view in Enterprise Manager displays daily schedule and job statistics grouped by job status. Use it to monitor workload at a glance and drill into specific days or schedules.
The Daily Maintenance view allows you to manage daily schedules and validate job dependencies in the Daily tables.
The Escalation Acknowledgment view lists unacknowledged escalations and lets you acknowledge them individually or as a group.
The Escalation Manager editor defines escalation rules for any ENS trigger that uses email.
Use the Filter Text field in the Enterprise Manager List view to narrow the display to specific schedules or jobs by name.
Frequency Manager in Enterprise Manager lets you view, edit, rename, forecast, and compare frequencies, and cross-reference every schedule and job using each frequency.
The Gantt view displays the estimated length and chronological order of jobs by schedule.
History Management in Enterprise Manager lets you filter, view, and export schedule and job run history from the active history table or the archive.
The Home node under Vision in Enterprise Manager opens the Vision Home page in Solution Manager.
The Job Daily editor displays a list of schedule dates, schedules, and jobs, allowing you to modify daily job details without affecting the Master definition.
Reference for the Job Master editor in Enterprise Manager, including its tabs, toolbar actions, and required privileges.
The List view (Daily list) in Enterprise Manager displays all dates that have Schedules built, organized as an expandable tree of dates, Schedules, and Jobs.
Use the Logs viewer in Enterprise Manager to open and monitor SAM server log files, including the SAM Log, Critical Log, SMANetCom logs, and more.
The Machines Status view displays information about each machine defined in the OpCon database in three formats: Table, Map, and Statistics.
The PERT view shows a schedule's individual jobs and job dependency relationships in Enterprise Manager.
Use Plan Mode in the Gantt chart to adjust a job's estimated start time or run duration by dragging job boxes on the chart.
The Profile link in Enterprise Manager opens the Profile page in Solution Manager, where you can update your account settings.
Report Management enables administrators to view, add, edit, and delete report definitions in the database.
View and manage BIRT reports in Enterprise Manager using the Reports view.
The Schedule Daily editor displays a list of schedule dates and schedules. Select a date and schedule to modify daily schedule details, instance properties, and events.
Reference overview of the Schedule Master editor in Enterprise Manager, including its tabs, toolbar actions, and related procedures.
Reference for the Scripts toolbar buttons in Enterprise Manager and the actions each one performs.
Reference for the toolbar buttons available in the Enterprise Manager Security editors.
The Settings node under Vision in Enterprise Manager opens the Vision Settings page in Solution Manager.
Enterprise Manager organizes its features into eight Navigation Panel topics: Solution Manager, Administration, Operation, Security, Management, External Tools, Information, and Support.
The Vision section in Enterprise Manager provides navigation links that open the Vision module pages in Solution Manager — Home, Live, and Settings.
The Enterprise Manager Workflow Designer has three main elements: a display area that shows the graphical flow diagram, an action panel for navigating schedules and adding items, and a toolbar for common actions.
The Workload Chart view shows at a glance whether schedules have overrun their estimated runtime.
Use the Cross References and View Audit toolbar buttons in the Enterprise Manager Access Codes editor to see which jobs use an access code and to review its change history.
How to view cross-references and audit records for a calendar in Enterprise Manager.
How to use the Cross Reference and View Audit buttons in the Departments editor in Enterprise Manager to review job assignments and audit history for a department.
View cross-reference, audit, and run history information for a job in the Enterprise Manager Job Master editor.
How to view cross-reference and audit information for a machine group in Enterprise Manager.
Use this procedure to view cross-references, audit records, and detailed runtime information for a machine in Enterprise Manager.
View cross-reference dependencies and audit records for a resource in Enterprise Manager.
Use this procedure to view cross references, audit records, and run history for a schedule in Enterprise Manager.
Use this procedure to view cross-reference details and audit records for a threshold in Enterprise Manager.
Use Audit Management in Enterprise Manager to view audit records and export them to a CSV file.
Use History Management in Enterprise Manager to filter, view, and export schedule and job history records.
How to view the Master and Daily schedule jobs that reference a batch user in Enterprise Manager.
Use this procedure to view a Container job's SubSchedule in the PERT view in Enterprise Manager.
View schedule deployment information on the Deploy Info tab in the Schedule Master editor in Enterprise Manager.
Use this procedure to view job history information in Enterprise Manager.
How to open the Job Information dialog from the PERT view in Enterprise Manager to review the daily copy of a selected job.
Use this procedure to view the Jobs list dialog for a schedule or subschedule in the Bar Chart view of Enterprise Manager.
View the list of jobs for a specific job status in a schedule or subschedule using the Pie Chart view in Enterprise Manager.
View detailed configuration and status for a machine from the Machines Status view in Enterprise Manager.
View and copy the full notification message for a pending escalation before acknowledging it in Enterprise Manager.
Use this procedure to view the job log for a SAP R/3 and CRM job from Enterprise Manager.
Use this procedure to view the schedules and jobs that use a given frequency name in Enterprise Manager Frequency Manager.
In the Workflow Designer, each dependency type is represented by a different line style and endpoint marker.
Each job in the Workflow Designer diagram is represented by a rectangle containing the job name, colored squares for frequencies, a job type indicator, and information indicators for special conditions.
Reference for the right-click menu items available on nodes and dependency lines in the Enterprise Manager Workflow Designer, including Open SubSchedule, Edit, Delete, Find, Isolate, Layout, zoom, Print, and Take Screenshot.
The Administration topic in Enterprise Manager's Navigation Panel provides editors for managing schedules, jobs, machines, resources, thresholds, global properties, calendars, and server configuration.
The Information section of the Enterprise Manager Navigation Panel provides access to Reports and Logs views for monitoring and diagnosing OpCon system activity.
The Support section of the Enterprise Manager Navigation Panel provides contact information and tools for reporting issues to the Continuous support team.
Use the External Tools feature in Enterprise Manager to open related tools without leaving the Enterprise Manager window.
The Security topic in the Enterprise Manager Navigation Panel provides editors to manage User Accounts, Roles, Batch Users, Departments, Access Codes, and Privileges.