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Version: OpCon 22.0 (On-Prem)

Filtering Service Requests

Use the Filter bar on top to filter Service Requests by «Category», «OpCon Role», and/or «Service Request name».

Self Service Filtering Options

Querying with Wildcards​

For advanced querying, the Search/Filter bar accepts the wildcard characters, asterisk (*) and question mark (?).

  • The asterisk wildcard can be used to match zero to many characters.
  • The question mark wildcard must match a single (one) character.
  • By default, the search/filter will perform a CONTAINS operation against the dataset with the given text query.
  • If the search/filter query begins with an equal sign (=), the query becomes strict instead of performing a CONTAINS operation.

Filter Query Examples​

Suppose, we have the following dataset: "toto", "atotob", "titi", "tata", "atotobtata", "atotobbtata", "tototiti".

We could then query the dataset using both simple and complex search methods. Take a look at the table below which shows the query result against the dataset using a given text query.

Text QueryReturns
toto"toto", "atotob", "atotobtata", "atotobbtata", "tototiti"
toto*tata"atotobtata", "atotobbtata"
toto?tata"atotobtata"
=toto"toto"
=toto*"tototiti"
=*toto"toto"
=toto"toto", "atotob", "atotobtata", "atotobbtata", "tototiti"
=*titi"titi", "tototiti"