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Customer Support

The OpCon Support Portal​

Normal Support Hours​

After Hours or Emergency​

  • Call: (877) 363-2305
  • Priority 1
    • The production system is down or inaccessible
    • There is a critical business process failure
    • Critical performance degradation impacting production
  • Priority 2
    • A non-critical production function is failing with no workaround and requires immediate attention.

Support Screen Shares​

  • Zoom
  • We use Zoom as our primary screen sharing software.

File Sharing​