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Configuration Troubleshooting

Insufficient Screen Size​

Full Description​

"Insufficient screen size" error occurs when starting the *SMA/CONFIG/xxx program.

Possible Explanation:​

The default screen size is less than 1,920 characters.

Operator Response:​

Modify the screen size to at least 1,920 characters. For more information on this response, refer to Run the Manager Program.

Configuration Changes not Applied​

Full Description​

Configuration changes were not applied.

First Possible Explanation:​

While running the *SMA/CONFIG/xxx program, the operator performed an (I)nquiry following a (M)odification.

First Operator Response:​

An (I)nquiry refreshes the screen with the saved configuration file. Following modifications, (Q)uit the *SMA/CONFIG<forward slash (/) and optional agent instance identifier> program and rerun the program to confirm changes. The (P)rint option may also be used to print a report of the modified file. For more information on this response, refer to Run the Manager Program.

Second Possible Explanation:​

The modified *SMA/CONFIG/FILE/xxx is not present under the same usercode used to start the agent.

Second Operator Response:​

Copy the modified *SMA/CONFIG/FILE/xxx under the appropriate usercode. For more information on this response, refer to *SMA/CONFIG.

Config File is Too Short​

Full Description​

Config file is too short - Use SMA/MANAGER to update config file.

First Possible Explanation:​

If the user attempts to use a config file that is less than seven records, the Algolprocs library will unconditionally log an error in the debug log and exit.