Skip to main content

Upgrade installation

With Release 16.1, the SAP LSAM was converted to 64-bit from 32-bit. To upgrade to the 64-bit version while maintaining the previous installation location, the 32-bit version LSAM must be uninstalled before installing the 64-bit version LSAM. Alternatively, the 64-bit version can be installed to a new location and the 32-bit version will not be impacted.

danger

As of Release 19.1.0, the SAP LSAM will now act as an SAP system proxy. Before 19.1.0, this SAP proxy functionality was available in the OpCon server. Now, the OpCon server will no longer provide this functionality.

Customers who run an SAP LSAM must upgrade their LSAMs to 19.1.0 (when installing OpCon 19.1.0) so that the SAP proxy functionality will be available to them.

caution

Before proceeding, check the services settings for "Log on as" in the service's properties. If any of the services log on as a domain user with password, make sure you have the password before proceeding with the upgrade. If multiple instances of the LSAM are installed on the machine, be sure to note this information for every instance.

Check for running jobs​

  1. Double-click on Machines Status under the Operation topic. The Machines Status screen displays.
  2. Confirm the number of running jobs is 0 for the SAP machine.
  3. If running jobs exists, contact the OpCon administrator if you should: a. Wait for the processes to end - or - b. Kill the processes on the SAP side. For more information, refer to Kill Command.
  4. Repeat steps 3 a) or b) until the Machines Status screen indicates Running Jobs of 0/<max>.
  5. Right-click the machine and select Stop Communication from the menu.

Stop the service​

  1. Use the following menu path on the Application server: Start > Administrative Tools > Server Manager. The Administrative Tools window displays.
  2. Expand (+) the Configuration option.
  3. Click the Services icon. The Services window displays.
  4. In the Services list, select SMA OpCon Agent for SAP.
  5. Use menu path: Action > Stop.
  6. Confirm the Service\'s Status is Stopped.

Stop the JORS service​

  1. In the Services list, select SMA OpCon JORS for SAP.
  2. Use menu path: Action > Stop.
  3. Confirm the Service\'s Status is Stopped.
  4. Close the Services window.
  5. Repeat this procedure for each instance of the LSAM on the machine.

Remove the SAP LSAM​

note

If you do not wish to uninstall an existing 32-bit SAP LSAM, skip the steps in this section and proceed to Install the SAP LSAM.

  1. Use menu path: Start > Control Panel. The Control Panel window opens.
  2. Double-click the Programs and Features icon. The Programs and Features window displays.
  3. Select the SMA Agent for SAP program.
  4. If only one instance is installed, click the Uninstall button in the toolbar and the program will be automatically uninstalled. If multiple instances are installed, proceed to step 5.
  5. Click the Change button in the toolbar. The Welcome screen displays.
  6. Click Next. The Program Maintenance screen displays.
  7. Select the Remove radio button.
  8. Click Next. The Remove the Program screen displays.
  9. Click Remove. If the InstallShield Wizard prompts that a reboot will be required, select the option to continue and restart your computer once the wizard finishes.
  10. Click Finish on the InstallShield Wizard Completed screen.

Install the SAP LSAM​

danger

If you are upgrading multi-instance installs of the LSAM from release 5.20, upgrading the base instance will automatically remove the additional instances. Make sure to run the SAP LSAM installation again, once for each instance of the LSAM on the machine.

  1. On the machine requiring the SAP LSAM, log in as a Windows user with Local Administrative Rights.
  2. Exit all running applications on the desktop (including OpCon applications).
  3. Double-click the setup.exe on the root of the OpCon installation media. The Choose Setup Language screen displays.
  4. Select the desired language for the installation screens and click Next. The Welcome screen displays.
  5. Click Next. The Select Components screen displays.
  6. Select SMA OpCon Agents > SMA OpCon Agent for SAP.
  7. Click Install. The Welcome screen displays.
  8. Click Next. The Destination Folder screen displays.
  9. Change the target location for the installation or retain the default location.
  10. Click Next. The Configure Instance Name screen displays.
  11. (Optional) Enter a unique instance name by which to identify the SAP LSAM.
  12. Click Next. The Select Path for File Migration to ProgramData screen displays.
  13. Enter or browse to (and select) the path to a previous install directory to have the installer search for any previously installed configuration files in that location and migrate them to the new directory.
  14. Click Next. The Select Path for Output Files screen displays.
  15. Change the directory for the output files or retain the default location.
  16. Click Next. The Configure Ports screen displays.
  17. Change the values or retain the default values.
  18. Click Next. The Setup Type screen displays.
  19. Select the Setup Type: Complete or Custom.
    • For a Custom install, the Custom Setup screen displays.
  20. Click Next. The Ready to Install the Program screen displays.
  21. Click Install.
  22. Click Finish on the InstallShield Wizard Completed screen.
  23. Reconfigure the service "Log on as" settings.
note

The installation writes the log file named SMA_OpCon_SAP_LSAM_Install.log to the Windows directory. Consult this file if any installation problems are suspected.

Delete the old SAP LSAM directory​

After the installation has completed and been successfully tested your new environment, you can delete the SAP LSAM directory from the previous installation.

  1. Right-click on the Start button.
  2. Select Explore from the menu.
  3. Browse to the old SAP LSAM directory in the explorer window.
  4. Select the "0" folder.
  5. Use menu path: File > Delete.
  6. Click the OK button to Confirm File Delete.
  7. Close ☒ the Explorer window.

Restart the service​

  1. Use the following menu path on the Application server: Start > Administrative Tools > Server Manager. The Administrative Tools window displays.
  2. Expand (+) the Configuration option.
  3. Click the Services icon. The Services window displays.
  4. In the Services list, select SMA OpCon Agent for SAP.
  5. Use menu path: Action > Start.
  6. Confirm the Service's Status is Started.

Start communication with the LSAM​

  1. Double-click on Machines Status under the Operation topic. The Machines Status screen displays.
  2. Right-click the machine and select Start Communication from the menu.