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Version: OpCon 23.0 (On-Prem)

Adding User Accounts

To add a user account:

  1. Double-click on User Accounts under the Security topic. The User Accounts screen displays.
  2. Click Add iconAdd on the User Accounts toolbar.
  3. Enter the new user in the Name text box.
  4. Enter the new user's full name in the Full User Name text box.
  5. (Optional) Add notes, comments, and email Address details.
  6. (Optional) Select the Password never expires checkbox.
  7. Select the Self-Service checkbox to set the user as a Self Service user. Keep in mind that in addition to setting this flag, the user must also be granted the View Service Request privilege as a minimum to view Self Service.
  8. Click Save icon Save on the User Accounts toolbar.
  9. Click Close ☒ (to the right of the User Accounts tab) to close the User Accounts screen. :::