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Version: OpCon 23.0 (On-Prem)

Configuring Choice User Inputs

When configured, the Choice User Input will be displayed to users as a drop-down list of predefined values when they run the Service Request.

To configure the user input:

  1. Double-click on the specific User Input in the User Inputs list on the Service Request definition page or click the blue Edit button next to the desired user input to edit.
  2. Enter the User Input Caption to display when users run the Service Request. By default, the Variable name is used.
  3. Toggle the Required Variable switch if you want to require the user to input a value for this field.
  4. Select Choice in the User Input Type drop-down list to define that type of input to present when users run the Service Request.
  5. Use the Choice toolbar options to define and order the set of values that will be presented to users for selection when they run the Service Request.
  6. Click the OK button to confirm User Input configuration, or click the Cancel button to discard changes. This will return you to the Service Request definition page.