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Managing the SAP BW Agent

What is it?​

This page covers starting and stopping the SAP BW Agent and JORS services through the Windows Service Control Manager. Use these procedures during installation, upgrades, troubleshooting, or any maintenance window that requires the agent to be offline.

The two services that must be managed together:

  • SMA OpCon Agent for SAP BW — runs the agent process.
  • SMA OpCon JORS for SAP BW — exposes job output to the OpCon Enterprise Manager.

Start the agent services​

To start the SAP BW Agent and JORS services, complete the following steps:

  1. Go to Start > Control Panel.
  2. Select the Administrative Tools button.
  3. Select the Services button. The Service Control Manager opens.
  4. In the Services list, select SMA OpCon Agent for SAP BW.
  5. Confirm the Startup Type is Automatic (Delayed Start). If it is not, change it:
    • Select Automatic (Delayed Start) from the Startup Type list.
    • Select OK.
  6. Go to Action > Start.
  7. Confirm the agent's Status is Started.
  8. In the Services list, select SMA OpCon JORS for SAP BW.
  9. Confirm the Startup Type is Automatic (Delayed Start). If it is not, change it:
    • Select Automatic (Delayed Start) from the Startup Type list.
    • Select OK.
  10. Go to Action > Start.
  11. Confirm the JORS Status is Started.
  12. Close the Services window. The agent and JORS services are running.

Stop the agent services​

To stop the SAP BW Agent and JORS services, complete the following steps:

  1. Go to Start > Control Panel.
  2. Select the Administrative Tools button.
  3. Select the Services button. The Service Control Manager opens.
  4. In the Services list, select SMA OpCon Agent for SAP BW.
  5. Go to Action > Stop.
  6. Confirm the agent's Status is Stopped.
  7. In the Services list, select SMA OpCon JORS for SAP BW.
  8. Go to Action > Stop.
  9. Confirm the JORS Status is Stopped.
  10. Close the Services window. The agent and JORS services are stopped.

FAQs​

Which startup type should the SAP BW Agent service use? Automatic (Delayed Start). This avoids startup conflicts with other services and programs.

Do I need to stop both the agent and JORS services together? For most maintenance tasks, yes. The agent and JORS components work together to start jobs and return job output, so they are typically stopped and started as a pair.