EasyVista Connector release notes
This connector requires OpCon Release 21.0 or higher.
Release numbers on this page are not in date order. 18.3.1 was released after 19.1.1, from a separate development line.
21
21.1.5
2025 November
What's new
CON-370: Implemented encryption of the TOKEN value in Connector.config using the Encrypt.exe utility.
Why this matters
Token values stored in Connector.config must now be encrypted using Encrypt.exe before use. This protects OpCon API credentials at rest and aligns the connector with the encryption standard applied to other credential values in the configuration file.
Upgrade notes
When upgrading to 21.1.5, encrypt the TOKEN value in the [OPCON API] section of Connector.config using Encrypt.exe before restarting the connector.
21.0.4
2024 June
What's new
CONNUTIL-639: Implemented a new tag type called EXIT that causes the connector to exit without creating an incident ticket when a matching OpCon job tag is encountered. This option is only available when tag routing is enabled.
To use the EXIT tag, add an EXIT entry to the tags section of the EasyVista template. Set indicatorValue to the tag name that signals no ticket should be created. When the connector finds a matching job tag, it exits with the following message:
Ticket creation terminated for the job <schedule>.<job> as EXIT tag defined
CONNUTIL-640: Added a validation check for the DEFAULT routing tag when tag routing is enabled. If the DEFAULT tag is not defined in the template, the connector terminates with the following message:
Connector terminated due to configuration error - tag routing enabled, but no default routing tag defined
Bug fixes
CONNUTIL-633: Fixed the order in which files appear in the EasyVista ticket to match the order extracted from OpCon.
Upgrade notes
When upgrading to 21.0.4 with tag routing enabled, verify that a DEFAULT tag is defined in each template. If the DEFAULT tag is missing, the connector will not start.
21.0.3
2024 March
What's new
CONNUTIL-629: Fixed an issue where Unix job logs were not correctly uploaded to the EasyVista incident.
21.0.2
2022 July
What's new
CONNUTIL-575: Updated the web service client to ignore unknown API fields returned by the EasyVista REST API.
21.0.1
2022 April
What's new
✳️ First release of the EasyVista Connector for OpCon 21.
20
20.0.1
2021 October
What's new
No change detail is available for this release. It was built from the same development line as 18.3.1 and carries the same tag routing enhancement, allowing more than one attribute to be set for a routing entry.
19
19.1.1
2020 August
What's new
No change detail is available for this release.
18
18.3.1
2021 October
What's new
✳️ Introduced template files, allowing one connector to submit requests to more than one EasyVista instance.
✳️ Added proxy server support.
✳️ Added tag routing, using OpCon job tags to route incident tickets.
✳️ Extended tag routing so that more than one attribute can be set for a routing entry.