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Version: OpCon (Cloud - Current)

Changing Case of Machine Names

note

This procedure applies only when the OpCon database uses binary collation. A non-binary database treats names that differ only in case as identical, so a direct rename is not possible. Use the workaround steps below to force the case change through a temporary intermediate name.

To change the case of a machine name in Enterprise Manager, complete the following steps:

  1. In Enterprise Manager, select Machines under the Administration topic. The Machines screen opens.
  2. In the Select Machine list, select the machine whose name you want to change.
  3. Right-click the graphic in the Communication Status frame to open the status menu.
  4. Select Stop Communication to stop communication with the agent.
  5. In the Name field, change the case of the machine name and append one additional character to create a temporary unique name (for example, change TESTMACH to testmach1).
  6. Select Save on the Machines toolbar. OpCon saves the temporary name to the database.
  7. In the Name field, delete the additional character so only the intended case-corrected name remains (for example, testmach).
  8. Select Save on the Machines toolbar. OpCon saves the final name.
  9. Right-click the graphic in the Communication Status frame to open the status menu.
  10. Select Start Communication to resume communication with the agent.
  11. Select Close (to the right of the Machines tab) to close the Machines screen.

Result: The machine name now reflects the corrected case, and the agent resumes normal communication with OpCon.