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Version: OpCon (Cloud - Current)

Viewing SAP Job Logs

What Is It?​

The SAP job log records the run-time output that the SAP system produces for a background job. In Enterprise Manager, you retrieve the job log for a SAP R/3 and CRM Agent through the View SAP Jobs dialog. Use this procedure to find a SAP job by name and status, then open its job log to review the messages SAP recorded while the job ran.

The Job Log button becomes available only when the selected SAP job has a status of Finished or Canceled, because the log is written when the job completes.

Required Privileges​

View a SAP job log​

To view the job log for a SAP job, complete the following steps:

  1. Open the Machines Status view under the Operation topic.
  2. Right-click the SAP R/3 and CRM Agent and select SAP Machine, then select SAP Jobs. The View SAP Jobs dialog displays.
  3. In the Job Name Criteria field, enter a job name or a name pattern that includes a wildcard (*).
  4. (Optional) In the Filter by Create Date or Event ID group, select a start date and end date to limit results to jobs created in that range, or enter a value in the Event ID field.
  5. In the Filter by Job Status group, select the Finished and Canceled status options. Clear the remaining status options.
  6. Select Search SAP. Jobs that match your filter criteria display in the SAP Jobs list, which shows the Job Name, Job Number, and Status for each job.
  7. Select a SAP job in the list.
  8. Select Job Log.

Result: The SAP job log opens in the SAP Job's log dialog, where you can review the messages SAP recorded for the selected job.

FAQs​

Why is the Job Log button unavailable after I select a job?

The Job Log button is enabled only for jobs with a status of Finished or Canceled. Select a job in one of those states to open its log.

Why is the Search SAP button unavailable?

Search SAP is enabled only when you have entered a value in the Job Name Criteria field and selected at least one status option in the Filter by Job Status group.

Glossary​

Agent: A platform defined in the OpCon database where jobs run. OpCon sends job run requests to Agents and receives job status back from them. A SAP R/3 and CRM Agent connects OpCon to a SAP system.

Job: The fundamental unit of work in OpCon. A job defines what to run, on which Agent, when to start, and what conditions must be met. Job results are tracked and can trigger events and notifications.