25 docs tagged with "Operations Staff"

A utility WFL that checks for processes in the MCP Waiting or Scheduled mix and reports the results to OpCon.

Troubleshooting guidance for common AutoResponse issues including display monitor rules not applied, external events not sent, and high message count conditions.

Troubleshooting guidance for MCP Agent communication issues including jobs stuck in Running state, LSAM not communicating with SMANetCom, and arithmetic overflow errors.

Reference list of all error and informational messages generated by SMA Manager screens, with descriptions and required actions.

Explains how to use the SMA/ANNOUNCE program to allow user-submitted MCP jobs to be tracked and monitored in OpCon.

A reference table of error messages that may appear in the *SMA/FILE/MONITOR printer backup file, with descriptions and corrective guidance.

Troubleshooting guidance for MCP Agent file monitoring issues including events not sent to SAM, file monitor rule changes not applied, and files not monitored as defined.

Troubleshooting guidance for MCP Agent SMA File Transfer issues including jobs failing with P-DS and Warning 86 console messages.

View the current number of display messages queued for processing by the Display Handler to identify potential response delays.

Describes the interactive window provided by the MCP Agent for viewing version information and currently running or recently completed jobs.

Troubleshooting guidance for MCP Agent job initiation and monitoring issues including jobs stuck in QUEUED, Start Attempted, or Wait Machine states, and common job status errors.

Configure JORS to allow users to view MCP job output directly from the OpCon interface.

Troubleshooting guidance for MCP Agent JORS issues including no output file responses and JORS failing to start.

Start or stop the MCP Agent and optionally the Resource Monitor using the INITLSAM and STOPLSAM screens.

Look up MCP LSAM status messages forwarded to the SAM and supporting services to diagnose job and LSAM behavior in Enterprise Manager Operation.

Start, monitor, and stop the MCP LSAM and its optional processes using the SMA/MANAGER INITLSAM, STATUS, and STOPLSAM screens.

Workflow diagrams illustrating how OpCon processes MCP jobs and how the MCP Agent handles adopted and tracked jobs.

An overview of the Operations and Components section, covering MCP Agent operation, the SMA/MANAGER runtime utility, and the programs and files installed with the agent.

Describes the SMA/WFL/OPS/MONITOR utility, which interrogates MCP system resources such as processor utilization and disk space to detect and respond to adverse conditions.

An overview of the Reference Information section, covering message reference tables, known issues, troubleshooting guides, and legacy configuration documentation.

Instruct the running MCP Agent and its monitors to reload configuration, display, file, or performance definitions without a full restart.

Start or stop the MCP Resource Monitor independently of the MCP Agent when it is configured to run in its own separate WFL.

A reference table of error and informational messages that may appear in the *SMA/FTAGENT, with possible causes and recommended actions.

View the current operational status of all MCP Agent modules for this instance, including mix numbers, process status, priority, release ID, and process name.

Symptom-based troubleshooting tables for MCP LSAM issues organized by category, including AutoResponse, communication, configuration, file monitoring, file transfer, job initiation, JORS, and LSAM initialization.