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Version: OpCon (Cloud - Current)

Sending Short Text Messages

The Text tab in Notification Manager defines a short text message notification delivered to a pager, phone, or other SMS-capable device. OpCon sends the message through an SMTP relay using the carrier's email-to-SMS gateway address.

note

Several carriers are deprecating email-to-text functionality. Best practice is to discontinue reliance on this feature.

Text Tab Fields

FieldRequiredDescription
ToYesOne or more SMTP email addresses for SMS-capable devices, separated by semicolons or commas. Maximum 3,000 characters.
MessageYesThe text body delivered to the recipient. Maximum 160 characters.

To Field — Carrier Gateway Examples

CarrierGateway format
AT&T Wirelessphonenumber@txt.att.net
T-Mobilephonenumber@tmomail.net
Verizonphonenumber@vtext.com

Notification ID Prefix

For notifications triggered by external events, the SMA Notify Handler prepends a notification ID in the format ID=nnn before the message body, unless the notification is configured to exclude the ID. Use this ID to trace the notification back to its source trigger in the Notification Lookup dialog.

For more information, refer to Looking up Notification Sources.