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Version: OpCon (Cloud - Current)

Adding Agents

Theme: Configure
Who Is It For? System Administrator, Automation Engineer

What Is It?​

An Agent represents a platform that has the OpCon agent software installed and that OpCon routes job execution requests to. Agents are defined as Machines in the OpCon database.

A new agent is added in Enterprise Manager. The Solution Manager Agents area does not add agents — it is used to monitor agent status and manage communication with existing agents.

Add an agent when you:

  • Install the OpCon agent software on a new platform and need OpCon to communicate with it
  • Bring additional capacity online to run jobs

For conceptual information, refer to Machines in the Concepts online help.

Administration​

Required Privileges​

To add an agent (Machine), your role must have one of the following privileges:

  • Function Privilege: Maintain Machines
  • Function Privilege: All Function Privileges

For more information, refer to Managing Roles and Privileges.

Adding an Agent​

Agents (Machines) are added in Enterprise Manager, under the Administration topic. For the step-by-step procedure, refer to Adding Machines in the Enterprise Manager online help.

To monitor agent status or manage communication in Solution Manager, refer to Performing Agent Status Updates.

FAQs​

Q: Can an agent be added from Solution Manager?

No. Agents (Machines) are added in Enterprise Manager, under the Administration topic. Refer to Adding Machines. The Solution Manager Agents area is used to monitor agent status and manage communication with existing agents.

Q: What is the difference between an Agent and a Machine?

They refer to the same thing. The agent is the software installed on a target platform; the Machine is how that platform is defined in the OpCon database. OpCon routes job execution requests to the Machine.

Q: How do you change an agent's communication status?

Use Performing Agent Status Updates in Solution Manager.

Glossary​

Agent: An application installed on a target platform that runs jobs in the native language of that platform and reports results back to OpCon. Agents are defined as Machines in OpCon.

Machine: A platform defined in the OpCon database that has an agent installed. OpCon routes job execution requests to machines via SMANetCom, and machines report job completion status back to SAM.

Privilege: A specific permission granted through an OpCon role that controls access to a feature, function, or object type.