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Version: OpCon 23.0 (On-Prem)

Viewing Notification Details

The details of any escalation can be viewed and copied to the clipboard before acknowledging the notification.

To view escalations:

  1. Double-click on Escalation Acknowledgment under the Operation topic. The Escalation Acknowledgment screen displays.
  2. Double-click on an escalations. The Notification Details dialog displays and shows the notification details.
  3. (Optional) Click the Copy To Clipboard button to copy the notification details.
  4. (Optional) Click the Open external editor button to open a text editor (e.g., Notepad) to preserve the notification details.
  5. Close the Notification Details dialog when done.