Getting Support Information
Theme: Configure
Who Is It For? System Administrator, Automation Engineer
What Is It?
The Support dialog includes contact and product version information. Note the version information before contacting support.
To gather support info, complete the following steps:
- Select on Support under the Support topic. The Support dialog displays
- Note the Continuous Contact Information and Production Information
- Select the OK button to close the dialog :::
FAQs
Q: How many steps does the Getting Support Information procedure involve?
The Getting Support Information procedure involves 3 steps. Complete all steps in order and save your changes.
Glossary
OpCon: Continuous' workflow automation platform. The OpCon server includes the database, SAM and Supporting Services (SAM-SS), and graphical user interfaces. Agents installed on target platforms run jobs and report results.