Managing Users Overview

User accounts control who can log in to OpCon and what they can do. Each account is assigned to one or more roles that determine privileges. Accounts also store individual settings such as language, email address, and Solution Manager preferences.

Use the pages in this section to perform the following tasks:

• Create a new user account for an employee or service account.
• Copy an existing user account as a template.
• Delete a user who has left the organization.
• Review or change a user's role memberships or personal settings.

Required Privileges

To create, modify, or delete user accounts, your role must have the All Administrative Functions privilege or the All Function Privileges departmental privilege. Users without these privileges can update only their own account settings and cannot change role assignments, disable accounts, force password changes, or set passwords to never expire.

User Account Properties

Each user account includes the following core properties:

Property	Description
Login Name	The unique name the user enters to log in. Cannot contain the characters `[ ] : ;
Name	The display name for the account.
Password	The OpCon login password. Must meet the active password policy.
External Password	A secondary credential used by certain integrations.
Email	Optional email address stored on the account.
Language	Interface language. Supported values: English, German, French, Portuguese, Italian, Spanish. Default: English.
Roles	One or more roles that grant privileges to the account.
Is Disabled	When enabled, prevents the user from logging in. Default: false.
Force Password Change	When enabled, requires the user to change their password at next login. Default: false.
Password Never Expires	When enabled, the account password does not expire regardless of the system password policy. Default: false.
Is Self Service User	When enabled, grants access to Self Service features (subject to license limits). Default: false.

In This Section

Page	Description
Managing Users	User list view — search and open user records.
Adding Users	Create a new user account.
Copying Users	Duplicate an existing user account.
Deleting Users	Remove a user account permanently.
Modifying Users	Update general settings, role assignments, and personal preferences for a user account.