Otto AI Assistant Overview
Theme: Overview | Who is it for? Cloud customers who want to use AI-assisted operations in Solution Manager
What Is It?
Otto is the AI-powered chatbot in Solution Manager for cloud customers. Otto understands natural language questions about OpCon and can perform operational actions using built-in skills — such as restarting failed jobs, checking schedule status, and retrieving application logs.
NOTE: Otto is available exclusively to cloud customers. On-premises customers see a different interface that does not include Otto capabilities.
When Would You Use It?
- You need to work with Otto, the AI-powered chatbot in Solution Manager for cloud customers, in OpCon
Why Would You Use It?
- Centralized control: Otto is the AI-powered chatbot in Solution Manager for cloud customers
When would you use this section?
- Understanding what Otto can do and how to interact with it
- Referencing available Otto skills and their parameters
- Setting up or configuring Otto for your environment
- Reviewing skill parameters after unexpected behavior
What is in this section?
| Topic | Description |
|---|---|
| Otto Chatbot Overview | How Otto works, how to access it, and what it can do |
| Skills | The full set of operational skills Otto can run on your behalf |
Glossary
| Term | Definition |
|---|---|
| Role | A named collection of privileges that can be assigned to one or more user accounts. Users in a role inherit all of that role's privileges. |
| Schedule | A named group of jobs in OpCon that represents a business process. Schedules are built each day based on their defined frequencies and calendars. |
| Solution Manager (SM) | The browser-based web interface for OpCon. Provides access to operations, self-service, vision dashboards, and configuration. |
FAQs
Q: What does the Otto AI Assistant Overview cover?
Otto is the AI-powered chatbot for cloud customers that understands natural language and performs operational actions using built-in skills — restarting failed jobs, checking schedule status, and retrieving application logs.
Q: Who manages Solution Manager - Otto in OpCon?
Operations staff and administrators manage Solution Manager - Otto, including settings, user access, and monitoring.
Q: Where should I start in the Solution Manager - Otto section?
Begin with the overview pages in the sidebar. If you are new to this area, review access and role requirements with your OpCon system administrator before making configuration changes.