Working in Admin Mode

Users in the «ocadm» role or a role with the «Maintain Service Request» privilege will see a Self Service page that is similar to the example graphic here.

Admin Mode Self Service Page Display

note

For more information about Function Privileges including those pertaining to the Maintaining Service Requests, refer to Function Privileges in the Concepts online help.

From this page, you can do any of the following:

• Filter Service Requests
• Create Service Requests
• Manage Service Requests
• Stylize Service Requests
• Set up OpCon Events
• Set up Privileges
• Set up User Inputs
• View Service Request Processes