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Version: OpCon 22.0 (On-Prem)

Working in Admin Mode

Users in the «ocadm» role or a role with the «Maintain Service Request» privilege will see a Self Service page that is similar to the example graphic here.

Admin Mode Self Service Page Display

Admin Mode Self Service Screen Display

note

For more information about Function Privileges including those pertaining to the Maintaining Service Requests, refer to Function Privileges in the Concepts online help.

From this page, you can do any of the following: