OpCon RPA

What is it?

OpCon RPA is the OpCon Robotic Process Automation product. It extends OpCon workload automation through the last mile by automating desktop, web, or hybrid processes that pause for human interaction. OpCon RPA is designed for US financial institutions — banks, credit unions, and insurance companies — that already use OpCon for workload automation and want to extend that automation into manual, UI-driven processes.

This section describes how to install, configure, and operate OpCon RPA, and how to orchestrate OpCon RPA jobs from OpCon.

In this section

Page	What it covers
System Requirements	Operating system, processor, memory, and disk requirements for the RPA Server, Client, and combined installations.
Acquiring a License	How to obtain an OpCon RPA license.
Installation - OpCon RPA Agent and Netcom Relay	Step-by-step installation of the RPA Agent, Netcom Relay (cloud), the ACS plugin, and the connection to OpCon.
Service Accounts and Permissions	Which Windows account each component runs under, why the RPA Agent service requires the Local System account, and what the accounts that run robot tasks need.
Installation - OpCon RPA for Cloud Customers on VPN	Where to host Netcom Relay when cloud customers connect over VPN.
Update - OpCon RPA Agent and ACS plugin	Update considerations and procedure for the RPA Agent, Tray Client, and ACS plugin.
Mapping OpCon Properties	How to pass input and output data between OpCon and OpCon RPA using Schedule and Job Instance Properties.
Troubleshooting	Known limitations of OpCon RPA desktop recording and playback.
Robot Task	How OpCon RPA robot tasks work, including execution context and credential handling.
Security Settings	Windows local security policies required for OpCon RPA foreground task execution.
Copy a Task	How to copy a task or version from the Archive and Drafts grids, including the three copy modes.
Delete a Task	How to delete a published task and all its versions, or delete a single draft.

Where to start

• First-time install: Start with System Requirements, then Acquiring a License, then Installation - OpCon RPA Agent and Netcom Relay.
• Reviewing security posture and required permissions: Read Service Accounts and Permissions and Security Settings.
• Connecting RPA jobs to OpCon schedules: Read Mapping OpCon Properties.
• Configuring task behavior: Read Robot Task and Security Settings.
• Managing existing tasks: Read Copy a Task and Delete a Task.
• Updating an existing install: Read Update - OpCon RPA Agent and ACS plugin.

FAQs

What does OpCon RPA automate that OpCon alone cannot? OpCon RPA automates interactions with applications that lack APIs or scheduled-job interfaces — typically desktop or web applications that require keyboard and mouse input. OpCon orchestrates these RPA tasks alongside its existing workload automation.

Do I need Netcom Relay? Netcom Relay is required when integrating RPA with a cloud instance of OpCon CORE Automate / Solution Manager. On-premises installations do not require Relay.

Glossary

Term	Definition
RPA	Robotic Process Automation. Software that records and plays back human interactions (keystrokes, mouse actions) with applications that lack programmatic interfaces.
RPA Agent	The agent that performs robot task automation on a target Windows machine.
RPA Tray Client	The local Windows interface that runs alongside the RPA Agent, used to configure the OpCon API connection and tokens. It runs in a signed-in user's session under that user's account.
Local System account	The built-in Windows account (NT AUTHORITY\SYSTEM) that the RPA Agent service runs under.
Netcom Relay	The OpCon component that routes communication between the OpCon Server and the RPA Agent for cloud installations.
ACS Plugin DLL	The OpCon Application Connection Studio plugin file that lets the OpCon SAM communicate with the RPA Agent.
Robot task	A recorded sequence of interactions that the RPA Agent plays back when triggered.