Accessing Application Logs
Enterprise Manager records application activity in log files while it is open. These logs are useful for diagnosing problems and can be attached automatically when you submit a report through the Report Problem dialog.
EM log files are stored in the .enterpriseManager/.metadata/ directory inside your home directory.
On Windows, the default path resembles:
C:\Users\<username>\.enterpriseManager\.metadata\.log
Opening the Application Log
To open the Enterprise Manager application log, complete the following steps:
- In the Enterprise Manager navigation panel, expand Support.
- Select Application Log.
Result: The application log opens in the log viewer panel, displaying recent activity recorded during the current or previous Enterprise Manager sessions.
Server Log Files
In addition to the Enterprise Manager application log, you can view OpCon server log files directly from Enterprise Manager.
To open a server log file, complete the following steps:
- In the Enterprise Manager navigation panel, expand Information.
- Expand Logs.
- Select the log file you want to open.
Result: The selected log file opens in the log viewer. The viewer monitors the file and displays new entries as they are written.
The following server log files are available:
| Log file | Description |
|---|---|
SAM.log | Schedule Activity Monitor activity |
Critical.log | Critical system events |
SMANetCom.log | Network communications activity |
SMANetComTrace.log | Detailed network communications trace |
SMAServMan.log | Service Manager activity |
SMANotifyHandler.log | Event notification handler activity |
SMARequestRouter.log | Request Router activity |
Server log files are located in the SAM/Log/ subdirectory of the OpCon installation directory. Enterprise Manager reads these files either from a local path or from a remote SMB share, depending on your connection profile configuration.