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Version: OpCon (Cloud - Current)

Logging In/Out

Logging In​

Log in to Solution Manager with an OpCon username and password.

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The Password field accepts a maximum of 12 characters.

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If data migration is required, your login may be rejected. A member of the ocadm role must perform data migration before you can access the application.

Solution Manager Login Screen

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Some users may see a security message after each manual or automatic login attempt. You must select Accept or Decline. If you select Accept, you proceed normally. If you select Decline, Solution Manager returns you to the login screen or displays the security message again.

The security message is configured under the General tab of Server Options. For more information, refer to the Login Security Message parameter.

Automatic Login​

Solution Manager supports automatic login when Windows Authentication is enabled. The user account must include the Windows Domain and Username.

Before configuring automatic login, configure users in OpCon for automatic login in Solution Manager or Enterprise Manager.

Google Chrome

Google Chrome uses the security settings in Internet Options. The Prompt for user name and password option must not be selected.

To configure automatic login in Google Chrome, complete the following steps:

  1. Right-click Start and select Control Panel from the Windows menu.
  2. Go to Internet Options.
  3. Select the Security tab, then select the Local intranet zone.
  4. Select Custom level. The Security Settings dialog displays.
  5. Go to User Authentication > Logon and verify that Prompt for user name and password is not selected.

Firefox

Firefox requires additional configuration. Continuous recommends keeping only one Firefox window open during this configuration.

To configure automatic login in Firefox, complete the following steps:

  1. Enter about:config in the address bar and press Enter.
  2. Select Show All.
  3. Enter network.automatic-ntlm-auth.trusted-uris in the Search preference name field.
  4. Select Edit and enter the Solution Manager URL (for example, https://<servername>:<portnumber>) in the text field.
  5. Select Save.
  6. Enter network.negotiate-auth.delegation-uris in the Search preference name field.
  7. Select Edit and enter the Solution Manager URL.
  8. Select Save.
  9. Enter network.negotiate-auth.trusted-uris in the Search preference name field.
  10. Select Edit and enter the Solution Manager URL.
  11. Select Save.
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For more information, refer to https://developer.mozilla.org/en-US/docs/Mozilla/Integrated_authentication.

If automatic login fails, the login screen displays so you can provide your OpCon credentials.

Windows Authentication Login​

The Login with Windows button lets you log in using Windows Authentication without entering OpCon credentials. When you select it, Solution Manager sends your Windows credentials to the server for authentication.

Solution Manager Login with Windows Button

For the Login with Windows button to appear on the login screen, both of the following settings must be configured:

  • Enable Windows Authentication — enabled via the API.
  • Windows Pass-Through Authentication — enabled in Application Settings in Solution Manager.

Single Sign-On Login​

The Single Sign On (SSO) button lets you log in using an identity provider (IdP) without entering OpCon credentials. Solution Manager authenticates your IdP credentials to grant access.

Solution Manager Login with SSO Button

For the Single Sign On (SSO) button to appear on the login screen, configure Enable SSO Authentication and other required settings on the Server Options page in Solution Manager.

Okta​

When configuring SSO with Okta, users must have purchased both the Single Sign-On and API Access Management features from Okta.

Session Expiration​

If your browser session expires, a pop-up displays so you can log back in without returning to the login screen. The pop-up prompts for your credentials or displays the Login with Windows button, depending on how you originally logged in.

Session Expiration: Login Pop-up Window

Logging Out​

To log out of Solution Manager, complete the following steps:

  1. Select the user menu in the navigation menu.
  2. Select Logout.

Result: Solution Manager logs you out and returns you to the login screen. If you have unsaved changes, a confirmation dialog prompts you to confirm before logging out.