Deleting Service Requests
Theme: Configure
Who Is It For? System Administrator, Automation Engineer
What Is It?
Use this procedure to delete Service Requests in Solution Manager.
To delete a service request, complete the following steps:
- Select the Delete icon on the Service Request button
- Select Yes in the Delete window
FAQs
Q: Can a service requests record be recovered after deletion?
No. Deleting a service requests record permanently removes it from OpCon. Verify the record is no longer needed before deleting it.
Q: How many service requests records can you delete at once?
Select the specific service requests record you want to delete, then select the Delete button on the toolbar. Confirm the deletion when prompted.
Glossary
Service Request: A Solution Manager feature that lets operators trigger predefined automation workflows using a simple form. Service Requests encapsulate schedule builds, job submissions, or events without requiring direct access to schedule definitions.
OpCon: Continuous' workflow automation platform. The OpCon server includes the database, SAM and Supporting Services (SAM-SS), and graphical user interfaces. agents installed on target platforms run jobs and report results.