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Version: OpCon 26.0 (On-Prem)

Disabling or Hiding Service Requests

Theme: Configure
Who Is It For? System Administrator, Automation Engineer

What Is It?​

You can define rules (OpCon expressions) to disable or hide Service Request buttons. A rule can be:

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Both rules are optional. If neither is defined, the button is enabled and visible.

Disabling Service Requests​

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The Disable Rule must resolve to "true" or "false". If evaluation fails, the button is disabled by design.

To define a disable rule, complete the following steps:

  1. Select the Edit button on the Service Request button. The Edit Service Request page displays
  2. Toggle the Disable Rule switch on. A text field appears for entering the expression
  3. Enter a boolean value, a token, or a complex expression

Hiding Service Requests​

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The Hide Rule must resolve to "true" or "false". If evaluation fails, the button is hidden by design.

To define a hide rule, complete the following steps:

  1. Select the Edit button on the Service Request button. The Edit Service Request page displays
  2. Toggle the Hide Rule switch on. A text field appears for entering the expression
  3. Enter a boolean value, a token, or a complex expression

FAQs​

Q: How many steps does the Disabling or Hiding Service Requests procedure involve?

The Disabling or Hiding Service Requests procedure involves 6 steps. Complete all steps in order and save your changes.

Q: What does Disabling or Hiding Service Requests cover?

This page covers Disabling Service Requests, Hiding Service Requests.

Glossary​

Token (Global Property): A named value stored in the OpCon database, referenced in job definitions and events using [[PropertyName]] syntax. Tokens pass dynamic values — such as dates, file paths, or counts — into automation workflows.

Service Request: A Solution Manager feature that lets operators trigger predefined automation workflows using a simple form. Service Requests encapsulate schedule builds, job submissions, or events without requiring direct access to schedule definitions.

OpCon: Continuous' workflow automation platform. The OpCon server includes the database, SAM and Supporting Services (SAM-SS), and graphical user interfaces. agents installed on target platforms run jobs and report results.