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Version: OpCon (Cloud - Current)

Viewing a Job Output File

When OpCon runs a job, the Agent on the target machine captures the output and saves it to one or more files. The files vary by platform based on operating system behavior — for example, UNIX saves standard out and standard error as separate files. OpCon retrieves these files using the Job Output Retrieval System (JORS), which is accessible through both Solution Manager and Enterprise Manager.

Job output is not available for Null Jobs, Container jobs, or jobs with an Unknown job type. The job must have run at least once — its status must be Running, Held, or a completed (Ended) state — before output is accessible.

note

Configuring TLS Security for job scheduling also secures JORS communications using the same digital certificate configuration. For details, refer to TLS Security in the Server Programs documentation.

Prerequisites​

Before you can view job output, verify that all of the following conditions are met:

  • The Agent is running on the target machine.
  • The JORS component is running on the target machine.
  • The Agent configuration file has job output capture enabled.
  • The JORS Port Number in Enterprise Manager Advanced Machine Properties matches the JORS port configured in the Agent's configuration file.

For instructions on setting the JORS port in Enterprise Manager, refer to Set JORS Port Number for the Machine.

View job output in Solution Manager​

To view job output in Solution Manager, complete the following steps:

  1. Go to Operations.
  2. Select the job whose output you want to view. The job must have a status of Running, Held, or a completed state.
  3. In the right panel, select the Job Output tab.
  4. Select Refresh to request the list of output files from the Agent.
  5. Select the file you want to open.

Result: The Job Output dialog opens and displays the file content. From this dialog, you can select Refresh to reload the file, select Export to download the file as a .log file, or select Close to dismiss the dialog.

View job output in Enterprise Manager​

To view job output in Enterprise Manager, complete the following steps:

  1. In the Operations views, right-click the job whose output you want to view and select View Job Output. The job must have run at least once.

Result: The Job Output Retriever dialog opens and displays a list of available output files. Double-click a file name to view its content. Select Refresh to request an updated file list, or select Close to dismiss the dialog.